All the funds in the account and device are fully transfer to the city, www.easyparkusa.com has no liability for the remaining balance on the device or the account.
You can go to your municipality and reclaim a refund.
After the account is established, you will find the order device link on the left menu, click it and follow the instructions.
Send email to firstname.lastname@example.org stating the
device serial number you wish to remove.
Send email to email@example.com stating the device number or the email associated with the account you wish to remove or cancel.
Once you account the remaining amount on the device or he account will not be refunded.
Your Online account balance doesn't reflect your
Once you loaded your online account with money, and transferred funds to your chosen device, you are asked to sync. This will ensure your funds have been successfully moved onto your device. Unfortunately our system does not sync wireless and automatically.
Login in to your online account using a Safari
browser if you are using a Mac, and Internet Explorer if using a PC. Our system
only works with these 2 browsers at this time.
Choose the 'synchronize device' on the left hand side of the screen. You will follow the prompts and be asked to continue the process using home the loading application or java browser. You can choose either, but both will require you to download JAVA which can be done simply on the web.
Once downloaded, return to the syncing progress, continue following the prompts, and hit finish once finalized.
Or, you can go to the city with your login credentials and they can sync your device for you.
The device is working on battery model CR2032 Lithium Ion battery and can't be charge.
We recommend following these instructions closely when changing your device battery: Obtain a replacement battery (model CR2032 Lithium Ion battery, better to use known brands like Maxell or Toshiba ). Press "OFF" to ensure your device is not in "Park Mode". Remove plastic hanger and unscrew the battery cover on the back of the device. Carefully remove the old battery. Carefully place the new battery in exactly the same way the old battery was placed. Replace the battery cover. Connect the device using the USB cable, and sync it with the website (www.EasyParkUSA.com) in order to reset the internal clock and update the software in the device. If your device is not working after following these steps, please email to firstname.lastname@example.org to seek resolution.
You can buy anywhere gas station / drug store / grocery /
online - cost ~2$-4$
See here - https://www.youtube.com/watch?v=sJe4-PoT-x8&feature=youtu.be " How to replace " clip
Login in to your online account using a Safari browser if you are using a Mac, and Internet Explorer if using a PC. Our system only works with these 2 browsers at this time.
Send email to email@example.com stating the
device number or the email associated with the account and the new city you
would like to change
Please contact firstname.lastname@example.org
with a picture of the screen, and the broken device, with an explanation of
what the issue is. If your device is within the 1 year warranty, we will send
you a return label. Please send back the broken device, and once received and
inspected, we will ship you a new device. If the device is not under warranty you will need to purchase new device from your account. We are not responsible for any refunds of the amounts last loaded onto the
device, or the value of the device itself
Please contact email@example.com with your device number or email associated with account, and we will remove the device from your account to prevent further charges. We are not responsible for any refunds of the amounts last loaded onto the device, or the value of the device itself. You will need to order new Device from your account.